Last Updated: October 10, 2025

Welcome to Veehomecart, operated by Bizzilo Solutions Private Limited (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use the Veehomecart mobile application and related services.

1. Information We Collect

We collect information to provide and improve your shopping experience on Veehomecart. The information we collect includes:

a. Personal Information

When you create an account, place orders, or use our services, we may collect:

• Full name

• Email address

• Phone number

• Password (securely encrypted)

• Gender

• Shipping and billing addresses

• Order history and related payment information (processed securely through third-party gateways)

b. Location Information

When you add a new delivery address, you may optionally grant location permission to allow Veehomecart to access your current location.
This helps in automatically filling in your address and improving delivery accuracy.
Location data is collected only when you explicitly allow it and is not continuously stored.

c. Analytics and Usage Data

To understand and enhance how users interact with our app, we may collect analytics data, such as:

• App usage statistics

• Navigation patterns

• Device information and interaction data

We may use one or more of the following analytics platforms:

• Google Analytics

• Amplitude

• Meta (Facebook Analytics)

Each platform processes data according to its own privacy policy and terms.

2. How We Use Your Information

Your data helps us deliver a seamless shopping experience. Specifically, we use it to:

• Process and fulfill your orders

• Communicate order updates, offers, and service-related notifications

• Personalize product recommendations and promotions

• Improve the functionality and usability of the app

• Detect and prevent fraud or misuse

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your data only in the following cases:

• With trusted service providers (e.g., delivery partners, analytics providers, payment processors) who assist us in operating Veehomecart

• For legal compliance, when required by law or government authorities

• For analytics purposes, with the platforms mentioned above, to help us improve performance and engagement

All partners are contractually obligated to maintain the confidentiality and security of your information.

4. Data Retention

Your data is retained only as long as necessary to fulfill the purposes stated in this Privacy Policy — typically while your account remains active or as required by law for recordkeeping and compliance.

5. Account Deletion and Data Removal

If you wish to delete your Veehomecart account and associated data, please send an email to our support address listed on our Google Play Console.
Once verified, all your personal data — including your account details, addresses, and order history — will be permanently deleted from our systems within a reasonable timeframe, except where legal obligations require retention.

6. Security of Your Data

We implement appropriate organizational and technical security measures, including:

• Encrypted storage of passwords and sensitive data

• Secure network protocols (HTTPS)

• Restricted access to authorized personnel only

While we strive to protect your data, please understand that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Veehomecart is not intended for children under the age of 13.
We do not knowingly collect personal information from minors.
If we become aware that a child has provided personal information, we will delete it promptly.

8. Your Rights

Depending on your region, you may have rights to:

• Access or review your stored data

• Request correction or deletion of your data

• Withdraw consent for certain processing activities

You can exercise these rights by contacting us through the email address listed in our Play Console.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available in the app and on our official listing, with the updated effective date.

10. Contact Us

For questions, feedback, or data-related requests, please contact:

Bizzilo Solutions Private Limited
bizzilo.in@gmail.com
Subject: Privacy Policy / Account Deletion Request